Martha Chapin

Contact Information

Resume

Education

2013-2015

  • Master’s of Science in Library and Information Science
  • The Catholic University of America
    • Selected for Cultural Heritage Information Management scholarship from the Institute of Museum and Library Services
    • GPA: 3.771 on a 4.0 Scale
    • Courses in digital libraries, digital curation, archives management, preservation, cataloging

1980-1984

  • Bachelor’s of General Studies with minor in Studio Art
  • University of Maryland, College Park, MD
    • GPA: 3.125 on a 4.0 Scale

Practicum

National Museum of Women in the Arts – Library and Research Center

    • Cataloger and Reference Desk
      • Create copy catalog records for museum exhibition catalogs
      • Research library patron questions

US National Arboretum

Research

2014-2015

Archival History and Scholarship in the Nation’s CapitalThe Catholic University of America

      • Selected by Dr. Dr. Jane Zhang as a graduate research assistant to aid with a project activities such as:
        • Creation and management of project blog
        • Compile data base of area archives
        • Promote activities of student chapter of the Society of American Archivists at the Catholic University of America
      • Project goal is to learn about archival repositories in DC metro area, research their impact on archival theory and practice and share this information with students in our field.
      • Project information available at:

Career

2008-Present

Education and Web Services Manager, American Cleaning Institute

Washington DC

      • Provide references services, researching and preparing replies to media, educator and consumer inquiries received through phone, email and web forms.
      • Represent association at national industry conferences
      • Provide computer help desk support
      • Project manager for website update in 2010 and provide ongoing support for 700+ pages (cleaninginstitute.org). Also manage member site (mycleaninginstitute.org also updated in 2012) and coalition sites (poisonprevention.org, itsasnap.org – updated in 2013) including writing, editing and posting website and social media content and overseeing website upgrades
      • Manage annual awards program. Work with CDC partners to manage the process to update to the materials and website in 2011. Annually recruit review panel, secure member sponsorship and work with Government Affairs staff to secure visits with state representatives and schedule awards trip activities

2000-2008

Senior Associate, Preparedness and Health and Safety

American Red Cross – National Headquarters

      • Provided references services for internal and external requests, researching and preparing replies to inquiries received through phone, mail, email and web forms.
      • Provided customer support for 800 field offices, responding to reference questions, subject matter expert on program, policy and administrative issues
      • Managed project to develop and maintain web site for instructors redcross.org/instructorscorner (over 150,000 registered users)
      • Helped develop and update health and safety training programs and policies and deliver web and in-person presentations

1990-2000

      • Assistant Director, Office of Volunteer Personnel (1999-2000)
      • Assistant Director, Health and Safety Services (1994-1999)
        • American Red Cross – Greater Houston Area Chapter
      • Director, Health and Safety Services (1990-1994)
        • American Red Cross – Coastal Bend Texas Chapter

Professional Skills

      • HTML & XML coding
      • Metadata schemas and cataloging standards
      • Controlled vocabularies and thesauri development
      • Bibliographic control applications
      • Data analysis
      • Instructional design
      • Preservation protocols
      • Reference questions, customer support, help desk
      • Basic website construction and maintenance
      • Social media, blogger
      • Some knowledge of German, Spanish

Volunteer Experience

2013-2014

Communications Officer, ASIS&T Student Chapter

The Catholic University of America, Washington, DC

      • Responsible for writing, reviewing and posting content for website, wiki and social media
      • Library volunteer sessions included leveling, cataloging, binding repair

2014-2015

Member, SAA Student Chapter

The Catholic University of America, Washington, DC

References

      • Dr. Youngok Choi, Professor, The Catholic University of America (202) 319-6275, choiy@cua.edu
      • Dr. Sung Un Kim, Assistant Professor, The Catholic University of America
        202-319-6040, kimi@cua.edu
      • Dr. Jane Zhang, Assistant Professor, The Catholic University of America, 202-319-5824, zhangj@cua.edu
      • Nancy Edmonds, Instructional Designer, Anne Arundel Community College, 410-777-2671, njedmonds@aacc.edu

Work Samples

Instrumental Archivists from Washington, DC: Harold Pinkett and Dorothy Porter Wesley [Poster Session: 2015 Cultural Heritage Information Management Forum]

Instrumental Archivist: Harold T Pinkett [Sample blog article]

Discovering the Foundation of Archival Practices in the Nation’s Capital [Poster Session at CUA Bridging the Spectrum]

Civil War Defenses of Washington Digital Library

Eric Moon – Luminary Librarian

Roles of Interacting Decision Makers: Exhibiting 19th Century Albumen Photographic Portraits

Digital Library Case Study: North Carolina Digital Heritage Center (DigitalNC)

Information Behavior in the Workplace: Managing Email

Taking Care of Business: A Metadata Scheme for an Online Elvis Fan Community

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